We work in partnership with leaders who recognize that the most profitable investment in their business is an investment in their staff. Among our clients are those working in the financial, tourism, retail and healthcare sectors.
I enjoyed this immensely. It was informative and motivational with a lot of interaction!
I enjoyed the training (Conflict Management for Managers) and the knowledge is applicable to everyday life!
The sessions (Customer Care) were very encouraging and informative and I plan to use what I have learned today.
I learned a lot about going the extra mile for customers and how to turn a bad situation around to assist. Thank you!
This workshop (Conflict Management for Managers) was extremely useful and I look forward to additional trainings in the future.
Great content. A follow-up project would be great!
Great informative training session. Hope to do it very soon again- loved it!!
There was a lot of interaction and Kim made sure all participants understood clearly. Several every day customer service experiences were used as examples so everyone could relate.
I was inspired and educated further about conflict resolution and learnt new ways of dealing with day to day conflict
The training was very informative and I hope Kim will continue to help others improve their customer service. Great job!
“Today’s session strengthens my ways of dealing with conflict – both at work and at home.”
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